Privacy policy

Privacy Policy

This policy explains how UNSHAKEN collects, uses and protects your personal information.

What we collect
When you place an order: your name, email address, shipping and billing address, and phone number. Payment details are processed directly by our payment providers — we never see or store your full card number.
When you browse: your IP address, browser and device information, and pages viewed, through cookies and similar technologies.
If you subscribe: your email address.

How we use it
To process and ship your order, communicate with you about it, handle returns and support, prevent fraud, improve our website, and — if you've subscribed — send you marketing emails.

Who we share it with
The minimum necessary with: Shopify, our payment providers, our shipping and fulfilment partners, our review platform, and our email marketing provider. We never sell your personal data.

Cookies
We use cookies to keep your cart, remember preferences, and understand how the site is used. You can disable them in your browser, though some parts of the site may not work correctly.

How long we keep it
Order data as long as legally required for tax and accounting purposes. Marketing data until you unsubscribe.

Your rights
You can request access to your data, correction, deletion, or a copy of it, and you can object to or restrict how we use it. Email info@stayunshaken.com. You may also lodge a complaint with your local data protection authority.

Marketing
Unsubscribe any time using the link in any email we send.

Changes
We may update this policy. The current version is always on this page.

Contact
info@stayunshaken.com